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Support

Support.

Help Me!

How This Works.

The Support we can give depends on your membership level.

Silver Members get access to our Courses, Quickstart Guides, Live Sessions, Forums, Storythons and Courseathons. Plus our Knowledgebase accessed via the life raft widget located at the bottom right of every page.

Gold Members get Loom video feedback at key stages of your story or course projects, plus a 1-hour strategy call every month.

All members are welcome to use our Member Question Form – we will do our best to answer these questions in our live sessions or in the forums. Please note that we rarely answer highly technical questions in live sessions, since usually they are best answered in the forums or Courses area.

Upgrading/Amending Your Membership

Simply click Upgrade Membership in the side panel.

If you need to amend your membership, your contact information or cancel your membership – please visit the Customer Hub.

Still Stuck?

Please use our help widget bottom right of every page, or our Contact Form. Failing that, email us at [email protected]